1. Data controller

The data controller is ELLEFFE S.R.L., with registered office in Via Adriana, 29 – 84012 Angri (SA).

Contact:
Email: info@divinaluxuryexperience.com

2. Types of data collected

The following personal data are collected through the site:

• Identifying and contact data (first name, last name, email, phone) voluntarily provided through contact or reservation forms.
• Browsing data (IP address, browser type, operating system, pages visited) collected automatically when using the site.

3. Purpose of processing.

Personal data are processed for the following purposes:

• Manage requests submitted through contact forms.
• Manage reservations and requested services.
• Fulfilling legal and regulatory obligations.
• Analyze site traffic to improve site content and user experience.

4. Legal basis for processing

Data processing is based on:

• The consent expressed by the data subject.
• The fulfillment of legal obligations.
• The legitimate interest of the data controller.

5. Methods of processing

Data are processed by electronic and paper-based means, taking appropriate security measures to ensure the confidentiality and integrity of the information.

6. Data Retention.

Personal data will be kept for as long as necessary to achieve the purposes for which it was collected and, in any case, for a period not exceeding 10 years.

7. Communication and dissemination

Personal data will not be disclosed to third parties or disseminated, unless required by law or explicitly consented to by the person concerned.

8. Rights of the data subject

Interested parties have the right to:

• Access your personal data.
• Request rectification or deletion of the same.
• Oppose treatment.
• Request restriction of processing.
• Data portability.

Inquiries can be sent to the email address: info@divinaluxuryexperience.com

9. Complaint

Data subjects have the right to lodge a complaint with the Data Protection Authority.